Serving Boston's North Metro

Honest plumbing & heating, done right the first time.

Family-owned and operated for over 20 years. Licensed & insured, upfront pricing before we start, and a 24/7 emergency line when your pipes or heat can't wait until morning.

Bay State Plumbing & Heating technician working on a residential boiler
Licensed & insured — MA #PL-3194224/7 emergency lineUpfront flat-rate pricing20+ years family-owned

What we do

Plumbing & heating services

Emergency Repairs

Burst pipe, no heat, backed-up sewer — call day or night. A licensed tech is on the road within the hour for Malden, Melrose, Medford, and Stoneham.

Water Heaters

Repair and same-week replacement of tank and tankless water heaters. Upfront flat-rate quotes before we touch a wrench — no surprises on the invoice.

Boiler & Furnace

Annual tune-ups, repairs, and full system replacements for gas and oil heat. We size the system to your house, not to our sales sheet.

Drain Cleaning

Snaking, hydro-jetting, and camera inspections for slow or clogged drains. Flat-rate pricing per drain, and we show you the camera footage.

Bathroom Remodels

Full rough-in and finish plumbing for bathroom renovations. We coordinate with your contractor or handle the plumbing scope start to finish.

AC & Mini-Splits

Ductless mini-split installs and central AC service to keep summers comfortable. Free in-home estimates with an upfront flat-rate quote.

What your neighbors say

Our boiler died on the coldest night in January. Mike had a tech at the house by 7am and heat back on by lunch. The price he quoted on the phone was the price on the bill.
Karen DohertyMelrose homeowner
They replaced our 15-year-old water heater the same week we called. Clean work, shoe covers in the house, and they hauled the old unit away. Zero nonsense.
Luis FernandesMalden homeowner
Third plumber we called was the last. They snaked our main line, showed us the camera footage, and explained exactly what was wrong instead of upselling us a new sewer line.
Patty SullivanStoneham homeowner

Hours & location

42 Montvale Ave, Unit 3Stoneham, MA 02180
(781) 555-0164

24/7 emergency line — no-heat and burst-pipe calls are answered around the clock, every day of the year.

Monday7:00 AM – 5:00 PM
Tuesday7:00 AM – 5:00 PM
Wednesday7:00 AM – 5:00 PM
Thursday7:00 AM – 5:00 PM
Friday7:00 AM – 4:00 PM
SaturdayBy appointment
SundayClosed
Find our shop in Stoneham42 Montvale Ave, Stoneham, MA 02180Get directions →

Frequently asked questions

How fast can you get here in an emergency?

For no-heat, burst-pipe, and sewer-backup calls we dispatch the on-call tech immediately — typically at your door within an hour anywhere in Malden, Melrose, Medford, or Stoneham. The emergency line is answered 24/7 by a person, not a machine.

How does your pricing work?

Upfront flat-rate quotes, always. We diagnose the problem, give you the full price in writing before any work starts, and that's the number on the invoice. No hourly meter running, no surprise line items.

Are you licensed and insured?

Yes. We hold a Massachusetts Master Plumber license (MA License #PL-31942) and full liability and workers' comp insurance. Every tech on your property is licensed or a registered apprentice working under one.

What areas do you serve?

Our home base is Stoneham and we cover Boston's north metro: Malden, Melrose, Medford, Stoneham, and the surrounding towns. Not sure if you're in range? Call and ask — if we can't get to you fast, we'll say so.

Do you warranty your work?

Every repair carries a 1-year labor warranty, and installations carry a 2-year labor warranty on top of the manufacturer's equipment warranty. If something we fixed fails, we come back and make it right at no charge.

Get a free quote

Tell us what's going on and we'll call you back — usually within the hour during business hours. For emergencies, skip the form and call the line directly.